Return and Exchange Policy

At TADY'S & CO, we take pride in offering high-quality sterling silver jewelry with personalized engravings. Please review our policies carefully:

1. No Returns or Exchanges

  • All sales are final. Due to the custom nature of engraved items, we do not accept returns or exchanges.
  • Once an order is placed and payment is confirmed, cancellations are not permitted.

2. Pricing and Payment

  • Prices are as listed on our website and are subject to change without notice. The price at the time of purchase is final.
  • Full payment is required at the time of purchase.

3. Engraving Specifications

  • Customers are responsible for providing accurate engraving information. Please double-check all details before submitting your order.
  • We are not responsible for any errors in the engraving information provided by the customer.

4. Quality Assurance

  • We strive to deliver products of the highest quality. In the rare event of a defect or error on our part, please contact us within 7 days of receipt, and we will address the issue promptly.
  • This policy does not cover wear and tear, accidental damage, or misuse of the product.

5. Contact Us

For any questions or concerns regarding our policies, please contact us at 404-490-2411.